All orders placed Monday - Friday before 2 PM (EST) will begin processing and ship within 24 hours (excluding holidays), pending availability and credit card authorization.
All orders placed Saturday or Sunday will begin processing, but not ship until the following Monday. Orders do not ship or deliver on Sundays or
sensibleshoe.com will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.
Shipping carrier will be determined by destination. Possible shipping carriers include UPS and USPS.
Once your order has shipped, you will receive an email confirmation that will include the tracking number for your package.
If you decide to refuse any shipments from sensibleshoe.com, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.
We are not responsible for lost shipments after USPS/UPS delivers them (per confirmation on tracking numbers) i.e. postman leaves them on your doorstep.
if you haven’t received your shipment.